Injury Law Specialists

England & Wales

Solicitors for Burns and Scarring Claims

A burn injury is one of the most painful injuries a person can suffer, and the scarring it leaves can last a lifetime. Because the skin is the largest organ and covers the whole body, the effects reach into appearance, movement, sensation and temperature regulation. Our personal injury solicitors and lawyers act for people across England and Wales.

These claims need careful evidence about both the injury and the scarring. How a burn heals, and how the scarring matures over time, matters a great deal to the value of the claim.

Free initial claim assessmentNo Win No Fee may be availableClients throughout England & Wales

Can I claim compensation for a burn or scarring injury?

Yes, if the injury was caused by someone else's negligence. A burn or scarring claim can be brought where another person, employer or organisation failed to take reasonable care and that failure caused the harm. These injuries range from burns that heal without noticeable scarring, through to deep burns requiring grafts, and scarring that is permanent, visible and affects movement or sensation. The claim covers both the injury and the lasting effect of the scarring.

Burns are classified by depth. A superficial burn affects only the outer layer of skin and usually heals without scarring. A partial thickness burn damages deeper layers and can leave scarring and changes in pigmentation. A full thickness burn destroys the full thickness of skin and usually requires grafting, leaving significant scarring.

Where the burn is deep or extensive, treatment can continue for years. Skin grafts, further surgery to release contractures, and scar management all form part of the picture, and each carries its own recovery period. The claim should account for the whole course of treatment and, where appropriate, for the possibility that further surgery will be needed in future.

Key takeaways

  • Injury Law Specialists provides access to solicitors and lawyers handling burn and scarring injury claims throughout England and Wales.
  • Compensation has two parts: general damages for the injury itself, and special damages for the financial losses it caused.
  • Most personal injury claims in England and Wales are subject to a three year limitation period.
  • No Win No Fee may be available, subject to an assessment of the case and the funding terms.
  • Legal services are provided by MB Solicitors, trading name of MB Legal Solicitors Ltd, regulated by the SRA under SRA ID 8000764.

Understanding burns and scarring

How a burn heals, and what scarring it leaves, depends on the depth of the burn, where on the body it is, the age of the person and how quickly treatment was given. Prompt first aid and appropriate specialist treatment make a real difference to the outcome.

The appearance of scarring changes over time. Scarring is usually red and raised in the early months and matures over a year or longer, often becoming paler and flatter. That is why it is common to wait before settling a scarring claim, so the claim reflects how the scarring actually looks once it has matured.

Thermal burns

Burns caused by heat, including scalds from hot liquids, contact with hot surfaces, and burns from fire or steam.

Chemical burns

Burns caused by corrosive substances, which can continue to cause damage until the chemical is removed and are common in industrial settings.

Electrical burns

Burns caused by electric current, which may be deep and may also cause injury to the heart and nerves that is not immediately apparent.

Friction burns

Burns caused by skin rubbing against a surface, commonly seen in road traffic accidents involving motorcyclists and cyclists.

Hypertrophic and keloid scarring

Raised and thickened scarring that extends beyond the original injury, which can be painful, itchy and difficult to treat.

Contractures

Where scarring tightens across a joint and restricts movement. These often require surgery to release and can recur.

What evidence these claims need

Photographs taken over time are central to a scarring claim, because they show how the scarring has changed and how it is likely to look. A plastic surgeon or burns specialist will report on the depth of the burn, the treatment given, the current appearance and the prognosis, including whether further surgery is likely.

Where the scarring is visible or affects movement, the effect on the person's life should be addressed in the evidence. That includes any effect on confidence, on work and on activities they can no longer do comfortably.

Evidence we look for

  • Hospital records and burns unit notes
  • Operation notes for grafting and any further surgery
  • Photographs taken over time showing the scarring
  • A plastic surgery or burns specialist report
  • Evidence of scar management treatment and its cost
  • A psychological report where confidence has been affected
  • Evidence about the effect on work and daily activities
  • Records of lost earnings and treatment costs

What compensation can include

Compensation is built from the injury itself and from the financial consequences it has caused. Both have to be evidenced, and what is recoverable depends on your own circumstances.

Pain, suffering and loss of amenity

General damages for the injury itself and the effect it has on your life, including the activities, work and everyday tasks you can no longer manage as before.

Loss of earnings

Pay lost while you were recovering, and where the injury affects your ability to work in future, the difference between what you would have earned and what you can now earn.

Medical and treatment costs

Treatment you have paid for, physiotherapy, prescriptions and private care, along with the cost of treatment you are likely to need in future.

Care and assistance

Help with household tasks, childcare, gardening and personal care while you recover, whether paid for or provided by family members who stepped in.

Travel and other expenses

The cost of getting to medical appointments, aids and equipment, and other expenses the injury has caused that can be supported by receipts.

Future losses

Where the injury has lasting effects, compensation can include future treatment, ongoing care, equipment, and the longer term effect on your earning capacity.

We do not publish figures for particular injuries, because compensation is not decided by the injury name alone. Two people with the same diagnosis can receive very different awards depending on severity, how long symptoms last, the medical prognosis and the financial losses each has suffered. Any reliable figure has to come from the medical evidence in your own case.

How personal injury compensation is assessed

How these injuries typically arise

The cause of the accident changes who the claim is brought against. It does not change the way the injury itself is assessed.

Solicitors for Road Traffic Accident Claims

Where the injury happened on the road, including as a driver, passenger, rider, cyclist or pedestrian.

Road traffic accident claims

Solicitors for Accidents at Work Claims

Where the injury happened at work because of unsafe conditions or an employer's negligence.

Accidents at work claims

Solicitors for Public Place Accident Claims

Where the injury happened on premises open to the public, such as a shop, restaurant or pavement.

Public place accident claims

Solicitors for Serious Injury Claims

Where the injury is life changing and long term care and future loss must be considered.

Serious injury claims

What our solicitors do for you

  • Assess the circumstances and explain whether there may be grounds to claim
  • Identify who was responsible and put the case to their insurer
  • Gather the evidence, including records and footage before it is lost
  • Instruct independent medical experts on the injury and prognosis
  • Work out the value of the claim, including lost earnings and expenses
  • Handle the correspondence so it does not land on you
  • Advise on any settlement offer, including when to challenge one
  • Issue court proceedings where they become necessary

Burns & Scarring: frequently asked questions

How is compensation assessed for scarring?

It depends on how visible the scarring is, how extensive it is, the age and sex of the person, and whether it affects movement or sensation. Scarring on the face, neck, hands and arms generally attracts more compensation than scarring that can be covered by clothing. A psychological effect on confidence can also be reflected where it is evidenced.

Why do I have to wait before settling a scarring claim?

Because scarring changes. The appearance in the first months is not a reliable guide to how it will look once it has matured, which can take a year or more. Settling before the scarring has stabilised risks accepting compensation for an appearance that turns out to be worse, or better, than expected. Medical evidence obtained after the scarring has matured gives a much surer basis for valuation.

Can I claim for further surgery in future?

Yes, where the medical evidence supports it. Where further surgery is likely, such as releasing a contracture or revising a scar, the operation itself, the recovery period and any time off work can all form part of the claim. Where the need for surgery is uncertain, the evidence should address how likely it is and what it would involve.

What if the burn was caused at work?

Burns at work are common, particularly in catering, manufacturing, construction and any setting involving chemicals or hot equipment. Employers are required to assess risks, provide protective equipment and train staff properly. Where they have not, that failure is usually the central issue, and the absence of a risk assessment or of suitable equipment is telling evidence.

Can I claim for the effect on my confidence?

Yes, where it is significant and supported by evidence. The psychological effect of visible scarring is well recognised, particularly where the scarring is on the face, neck or hands. A psychological report may be needed to evidence the effect, and the claim can then reflect both the physical scarring and its effect on the person's life.

How long do burn injury claims take?

Where the burn heals with minimal scarring, a claim may settle within twelve months. Where there is significant scarring, grafting or the possibility of further surgery, it usually takes longer, because the claim should not be settled until the scarring has matured and the long term position is reasonably clear.

Does it matter how old the person is?

Yes. Scarring is generally treated as more significant in younger people, because they will live with it for longer and because it may affect them during formative years. Scarring in a child is generally valued more highly for that reason, and the claim should reflect the age of the person affected.

Is there a time limit for a burn injury claim?

For most claims in England and Wales the limit is three years from the accident. Where the claimant was a child at the time, the three years runs from their eighteenth birthday. Where someone lacks the mental capacity to bring a claim, the limit does not run in the ordinary way. Anyone close to a deadline should take advice immediately.

The answers above explain the position generally. Nothing on this page is medical advice, and any medical questions should be directed to your treating team. Every claim turns on its own facts.

Who provides the legal services

Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.

MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.

Read our Regulatory Information

Not sure whether you can claim for your injury?

Tell us what happened and a member of our team can explain whether there may be grounds to claim, what evidence would be needed and how the process would work. The assessment is free, and speaking to us does not commit you to anything.

Free initial claim assessmentNo Win No Fee may be availableClients throughout England & Wales