Cookie Notice

Cookies are small text files that a website asks your browser to store on your device. They allow a website to recognise your browser, remember choices you have made, and keep parts of the site working correctly. Similar technologies — such as local storage and pixels — do much the same thing, and this notice covers them too.

Some cookies are deleted when you close your browser ("session cookies"). Others remain for a set period ("persistent cookies") so that a preference is remembered on your next visit.

The rules on storing information on, and accessing information from, your device come from the Privacy and Electronic Communications Regulations (PECR). PECR sits alongside the UK GDPR and the Data Protection Act 2018, which govern the personal information collected through cookies.

Under PECR, we must ask for your consent before setting any cookie that is not strictly necessary — and that consent must be clear, informed and freely given. You must be able to refuse just as easily as you accept. Strictly necessary cookies are exempt, because the service you have asked for cannot be provided without them.

Advertising or analytics cookies are never set before you consent. We do not use cookie walls, and refusing optional cookies will not restrict your access to any part of this website or affect your ability to submit an enquiry.

The table below sets out the categories of cookies that may be used on this website, whether they require your consent, and what they do.

[To be confirmed by the firm: the exact cookie names, the party setting each one (first or third party), and their individual retention periods should be listed here once the site's final cookie inventory is confirmed. A cookie audit tool can generate this list from the live published site.]

Our enquiry form collects information about your accident and injuries, which may include health information. We treat this as a priority.

• Form information is transmitted over an encrypted connection.
• The form is protected against spam and automated abuse; the security mechanism used to do this is a strictly necessary function and is not used for tracking or advertising.
• The content of your enquiry — your name, contact details, accident description, injury details or anything else you write — is never sent to analytics or advertising platforms as event data.
• We minimise the data we collect and avoid unnecessary third-party scripts on form data.

More detail about how this information is used, how long it is kept and your rights is set out in our Privacy Notice.

Where consent is needed, you are asked before any optional cookie is set. You can:

• accept optional cookies;
• reject optional cookies and continue using the website in full;
• change your mind at any time and withdraw consent as easily as you gave it.

Withdrawing consent does not affect the lawfulness of anything done before you withdrew it. Where a non-essential cookie has already been set, withdrawing consent will stop it being used and it will be removed.

Independently of any choice you make on this website, all major browsers let you view, block and delete cookies. Browser help pages explain how:

• blocking all cookies may prevent parts of this website, including the enquiry form, from working correctly;
• deleting cookies will also clear the record of your consent choices, so you may be asked again on your next visit;
• where your browser sends a Global Privacy Control (GPC) signal, we honour it as a rejection of optional cookies.

Information about controlling cookies across the main browsers is published by the Information Commissioner's Office at ico.org.uk.

Third-party cookies are set by a party other than the website you are visiting. This website currently relies on third-party services only where they are necessary for the secure operation of the site and its enquiry form. We do not permit third parties to set advertising or tracking cookies on this website.

Where a service provider used to run the website processes data on our behalf, they do so under a contract that requires them to protect it and to use it only for the purposes we have specified.

If you have a question about cookies or how your information is used, please contact us using the details in our Privacy Notice. If you remain dissatisfied, you can complain to the Information Commissioner's Office (ICO) — the UK's independent data protection regulator — at ico.org.uk or on 0303 123 1113.

The ICO also publishes guidance on cookies and similar technologies for members of the public.

If we introduce new cookies or tracking technologies, we will update this notice and, where consent is required, ask for your consent before setting them. The current version is always published on this page, with the "last updated" date shown at the top.