General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Somerset
Personal Injury Solicitors Wells
Injury Law Specialists provides access to personal injury solicitors acting for clients across Wells and the surrounding part of Somerset. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Wells is England's smallest city, built around a medieval cathedral and a very well preserved historic centre, with a substantial visitor economy, a range of independent businesses and the A39 and A371 serving it. That produces a distinctive mix of claims, which we set out below.
- Free initial claim assessment
- No Win, No Fee may be available
- Clients throughout Wells and Greater London
- 30+ years' collective legal experience
Can I make a personal injury claim in Wells?
Yes, if you were injured in an accident caused by someone else's negligence in Wells or the surrounding area. Personal injury solicitors acting for Wells clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
Wells is served by the A39 linking it toward Glastonbury and Bristol, with the A371 toward Shepton Mallet and Cheddar and the A37 running to the east, and the A303 and M5 both within reach. The city sits in the Mendips gap on routes that carry a substantial volume of visitor and through traffic, and although Wells itself is small, its position means the roads around it carry considerably more traffic than a city of its size would generate.
Wells' economy is built on tourism and hospitality, independent retail, professional services, healthcare and the cathedral and diocesan establishment, with a substantial number of residents commuting to Bristol, Bath and Shepton Mallet. Accidents at work reflect that mix, with slips and trips in retail and hospitality, manual handling in care and healthcare settings, and injuries in small businesses and older premises, which bring their own risks around stairs, changes of level and maintenance.
The city centre produces the usual public place claims, and Wells has one of the best preserved medieval centres in the country. The area around the cathedral, the market place, the Bishop's Palace and the moat is largely intact medieval fabric with cobbles, setts, uneven paving and narrow streets, and there are genuine gradients and steps throughout. Falls on those surfaces are common, and the city's position as a visitor destination means the same hazards are encountered by a very large number of people relative to its small resident population.
Key takeaways
- Injury Law Specialists provides access to personal injury solicitors acting for clients across Wells and Somerset.
- We help clients in Wells. We do not have an office in Wells and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, video call, email and WhatsApp.
- Whether a claim can be taken on depends on its merits and evidence, not on where you live.
- Compensation has two parts: general damages for the injury itself, and special damages for the financial losses it caused.
- Most personal injury claims in England and Wales are subject to a three year limitation period.
- Legal services are provided by MB Solicitors, trading name of MB Legal Solicitors Ltd, regulated by the SRA under SRA ID 8000764.
Where we help clients in Wells
We provide access to personal injury solicitors acting for clients across Wells and the surrounding part of Somerset. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Wells. We do not have an office in Wells and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
- A39
- A371
- A37
- The cathedral and market place
- The Bishop's Palace and moat
- The medieval city centre
- The routes toward Bristol and Bath
- The Mendips
What types of accident are most common in Wells?
What stands out in Wells claims is the proportion of the city that is medieval fabric. Wells is England's smallest city and its centre survives largely intact, so a great deal of the public paving, steps and pathways around the cathedral, the market place and the Bishop's Palace is genuinely historic stone rather than modern surfacing. That makes falls on ageing and uneven surfaces a larger share of local claims than in a comparable town, and those claims turn on the inspection and repair records of the authority or body responsible for the particular surface. Because Wells is a major visitor destination, a high proportion of claimants are visitors rather than residents.
Slips, trips and falls
Wells has one of the best preserved medieval centres in the country, with cobbles, setts, uneven paving, gradients and steps throughout.
Accidents at work
Tourism, independent retail, hospitality, healthcare and small businesses in older premises produce slip, manual handling and building related injuries.
Road traffic accidents
The city sits in the Mendips gap on routes carrying substantial visitor and through traffic, considerably more than a city of its size would generate.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
How do I make a personal injury claim in Wells?
The process is the same whether you are in Wells or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
- 1Tell us what happenedComplete the free assessment form, telephone the team, or message on WhatsApp. A short description is enough to begin.
- 2Free initial assessmentA solicitor considers the circumstances, the injuries and who may have been responsible, and explains whether there may be grounds to claim.
- 3Investigation and evidenceWhere a case is accepted, the available evidence is gathered, including accident reports, photographs, witness details and CCTV where it exists.
- 4Medical evidenceAn independent medical expert assesses the injuries and gives an opinion on severity and prognosis.
- 5Assessing financial lossPast and future losses are calculated, including lost earnings, treatment, care, travel and equipment where relevant.
- 6NegotiationThe claim is presented to the defendant or their insurer and negotiated on your behalf.
- 7Settlement or court proceedingsMany cases settle through negotiation. Where agreement is not possible, court proceedings may be issued and the case decided by the court.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
How much compensation could I receive?
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
Special damages
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
Other areas of Somerset we help clients from
We act for clients across the whole of Somerset. These are the other areas close to Wells, and you can see every part of the county on the Somerset page.
Personal Injury Solicitors SomersetPersonal Injury Solicitors TauntonPersonal Injury Solicitors BathPersonal Injury Solicitors Weston-super-MarePersonal Injury Solicitors YeovilPersonal Injury Solicitors BridgwaterPersonal Injury Solicitors FromePersonal Injury Solicitors GlastonburyPersonal Injury Solicitors Chard
Personal injury claims in Wells: frequently asked questions
Do you have an office in Wells?
No. We do not have a physical office in Wells, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Wells and the whole of Somerset. Cases are handled by telephone, email, WhatsApp and video call, and a client can be seen at a convenient location where a meeting is genuinely needed.
How long do I have to make a personal injury claim in Wells?
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Because evidence is easier to gather early, it is worth taking advice well before any deadline feels close.
Can I claim for a fall on the historic paving in Wells?
Yes, where the authority or body responsible for the surface failed to maintain it to a reasonable standard and that caused your fall. Wells has one of the best preserved medieval centres in the country, so a great deal of the public paving, steps and pathways around the cathedral, the market place and the Bishop's Palace is genuinely historic stone rather than modern surfacing. A claim turns on the inspection and repair records of whoever is responsible for that particular surface, and on whether the defect had been allowed to persist. Photographs with something for scale, and a precise note of the location and date, are the most valuable evidence.
Can I claim if I was injured at work in an older building in Wells?
Yes, where the injury was caused by unsafe working conditions, inadequate training, defective equipment, poor maintenance or a failure to provide a safe system of work. A great deal of Wells' commercial premises are historic buildings, which brings particular risks around stairs, changes of level, uneven floors, lighting and maintenance. The duty of care owed by an employer is the same whether the premises are old or new, and an employer cannot rely on the age of a building to excuse a hazard it knew about or should have identified.
How much compensation could I receive for an injury in Wells?
There is no figure that can be applied to an injury by name. Compensation has two parts: general damages for the pain, suffering and loss of amenity the injury itself has caused, and special damages for the financial losses it has produced, such as lost earnings, treatment, rehabilitation, care and travel. The total depends on the medical evidence, the effect on your life, your age and circumstances and the losses you have suffered. Our page on personal injury compensation explains how both parts are assessed.
Will I have to attend court in Wells?
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and Wells has its own court centre, with Bath, Yeovil and Taunton also serving the area. Where a hearing is needed, we explain what is involved in advance.
What evidence should I keep after an accident in Wells?
Keep anything that records what happened and what it cost you, and gather it early. Photographs of the scene, the defect and the surface with something for scale, details of any witnesses, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. Report a workplace accident in the accident book immediately and ask for a copy of the entry.
Can I claim on a No Win No Fee basis in Wells?
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the applicable legal cap is 25% of the relevant categories of damages including VAT.
Do you help clients elsewhere in Somerset?
Yes. We act for clients across the whole of Somerset, including Glastonbury, Shepton Mallet, Frome, Cheddar and the surrounding areas. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Somerset.
Who provides the legal services?
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764. Any solicitor-client relationship will be directly between the client and MB Legal Solicitors Ltd.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Who provides the legal services
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationRelated information
Personal Injury Solicitors LondonHow personal injury claims work across Greater London.Solicitors for Road Traffic Accident ClaimsClaims for drivers, passengers, riders, cyclists and pedestrians.Solicitors for Accidents at Work ClaimsWhere an employer failed to keep you safe at work.Solicitors for Public Place Accident ClaimsSlips, trips and falls in shops, stations and other public places.Personal Injury CompensationWhat compensation can cover and how claims are valued.No Win No Fee Personal Injury SolicitorsHow a Conditional Fee Agreement works and what the success fee means.Medical & Rehabilitation CostsRecovering the cost of treatment needed after an injury.Areas We CoverThe full list of areas we help clients from across England and Wales.Free Claim AssessmentTell us what happened and we will explain whether there may be grounds to claim.
Injured in an accident in Wells?
Tell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.