General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Personal injury solicitors for clients throughout England & Wales
Somerset
Injury Law Specialists provides access to personal injury solicitors acting for clients across Glastonbury and the surrounding part of Somerset. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Glastonbury is a small historic town on the Somerset Levels, known worldwide for its abbey, tor and festival, with a very heavy seasonal visitor economy and a distinctive retail and hospitality sector. That produces a distinctive mix of claims, which we set out below.
Yes, if you were injured in an accident caused by someone else's negligence in Glastonbury or the surrounding area. Personal injury solicitors acting for Glastonbury clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
Glastonbury is served by the A39 running through the town toward Bridgwater and Wells, with the A361 linking it toward Shepton Mallet and Frome and the A37 serving the routes north. The town sits on the Somerset Levels, a low lying area of moors and drainage channels, and its roads carry a heavy seasonal visitor volume far beyond what a town of its size would otherwise generate, with the festival period bringing a very large temporary increase in traffic on narrow surrounding routes.
Glastonbury's economy is built on tourism, hospitality, retail, alternative health and lifestyle businesses and the visitor economy around the abbey and the tor, with a substantial amount of seasonal and small business employment. Accidents at work reflect that mix, with slips and trips in retail and hospitality, manual handling and kitchen injuries in cafes and guest accommodation, and injuries connected to the festival and events sector, which brings its own set of temporary infrastructure and crowd related risks.
The town centre produces the usual public place claims, and Glastonbury has a small but genuinely historic centre with narrow streets, older paving and steep routes. The climb up to the tor and the paths around the abbey and the surrounding Levels involve genuine gradients, steps and uneven ground, and the town's footfall is very heavily concentrated into the visitor season. Falls on those routes, on the historic streets and on the rural paths around the town are common, and the Levels' low lying ground means surfaces are affected by water and drainage.
We provide access to personal injury solicitors acting for clients across Glastonbury and the surrounding part of Somerset. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Glastonbury. We do not have an office in Glastonbury and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
What stands out in Glastonbury claims is the intensity of the seasonal visitor economy. A town of modest size receives visitors from across the world, and the festival period brings a very large temporary population onto narrow surrounding roads and into a small historic centre. That produces claims involving temporary infrastructure, crowd movement and marquees and stages that exist for days rather than years, alongside the ordinary retail and hospitality claims. The steep climb to the tor and the paths across the Levels also produce falls on uneven and sometimes waterlogged ground, where the question is who was responsible for the particular path.
Slips, trips and falls
The town has historic narrow streets and the steep climb to the tor, and its footfall is very heavily concentrated into the visitor season.
Accidents at work
Hospitality, retail and the festival and events sector produce kitchen, manual handling and temporary infrastructure claims alongside ordinary seasonal work.
Road traffic accidents
A small town with a worldwide draw, so its roads carry a seasonal volume far beyond their design, with the festival bringing a very large temporary increase.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
The process is the same whether you are in Glastonbury or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
We act for clients across the whole of Somerset. These are the other areas close to Glastonbury, and you can see every part of the county on the Somerset page.
No. We do not have a physical office in Glastonbury, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Glastonbury and the whole of Somerset. Cases are handled by telephone, email, WhatsApp and video call, and a client can be seen at a convenient location where a meeting is genuinely needed.
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Because evidence is easier to gather early, it is worth taking advice well before any deadline feels close.
It may be possible, and it depends on who was responsible for the particular hazard. Large events involve temporary infrastructure such as marquees, staging, barriers and cable runs, and a very large temporary population moving through a site that does not exist for the rest of the year. Claims from events usually turn on the organiser's risk assessments, the safety arrangements they put in place and who had control of the specific area or structure, rather than on anything permanent. These cases need individual advice, and the sooner they are looked at the better, because temporary structures are removed quickly.
It may be possible, and it depends on who owns or manages the land and what caused the fall. The tor and much of the surrounding landscape are held by the National Trust and other bodies and are open to the public, and a claim turns on whether the responsible body failed to maintain the path or failed to deal with a known hazard. Uneven natural ground is not the same as a maintained path, and the Levels' low lying ground means surfaces can be waterlogged and affected by drainage. These cases are fact specific and need to be looked at individually.
There is no figure that can be applied to an injury by name. Compensation has two parts: general damages for the pain, suffering and loss of amenity the injury itself has caused, and special damages for the financial losses it has produced, such as lost earnings, treatment, rehabilitation, care and travel. The total depends on the medical evidence, the effect on your life, your age and circumstances and the losses you have suffered. Our page on personal injury compensation explains how both parts are assessed.
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and the Yeovil, Taunton and Wells court centres serve the area. Where a hearing is needed, we explain what is involved in advance.
Keep anything that records what happened and what it cost you, and gather it early. Photographs of the scene, the surface, the structure or the equipment, details of any witnesses, the police reference if one was given, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. If the accident happened at an event, take photographs of the specific structure or area straight away, and note who you reported it to, because temporary arrangements are removed quickly.
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the applicable legal cap is 25% of the relevant categories of damages including VAT.
Yes. We act for clients across the whole of Somerset, including Wells, Street, Bridgwater, Shepton Mallet and the surrounding areas. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Somerset.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764. Any solicitor-client relationship will be directly between the client and MB Legal Solicitors Ltd.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationTell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.