General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Shropshire
Personal Injury Solicitors Shrewsbury
Injury Law Specialists provides access to personal injury solicitors acting for clients across Shrewsbury and the surrounding part of Shropshire. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Shrewsbury is the county town of Shropshire, sitting in a loop of the River Severn with an exceptionally well preserved medieval centre, a substantial public sector, healthcare, professional and food and drink base and the A5 and M54 close by. That produces a distinctive mix of claims, which we set out below.
- Free initial claim assessment
- No Win, No Fee may be available
- Clients throughout Shrewsbury and Greater London
- 30+ years' collective legal experience
Can I make a personal injury claim in Shrewsbury?
Yes, if you were injured in an accident caused by someone else's negligence in Shrewsbury or the surrounding area. Personal injury solicitors acting for Shrewsbury clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
Shrewsbury is served by the M54 running east toward Telford and the M6 and the A5 running north west toward Oswestry and south east toward Telford and the M54, the A49 running north toward Whitchurch and south toward Ludlow and Hereford, the A458 toward Welshpool and Bridgnorth and the A5112 and A5191 within the town, and rail services from Shrewsbury station on the lines toward Birmingham, Crewe, Chester, Aberystwyth and Cardiff. Shrewsbury sits on the A5 and A49 in the centre of Shropshire close to the Welsh border, so the county town and its surrounding network carry a substantial volume of freight, agricultural and cross border traffic on routes between the Midlands, north Wales and mid Wales.
Shrewsbury's economy is built on public administration and the county council, healthcare with a large hospital, professional, financial and office employment, food and drink production and a substantial independent retail and hospitality sector in the town centre, education, construction, and agriculture and agricultural supply in the surrounding country, with a commuter population working in Telford, Birmingham and the wider region. Accidents at work reflect that mix, with manual handling, aggression, sharps and clinical waste risks in healthcare, slips, trips, manual handling and aggression risks in retail, hospitality and public sector work, and machinery, food production, cold store and manual handling injuries in food and drink manufacture.
The town centre produces a very large share of public place claims relative to its size, and Shrewsbury is exceptionally well preserved, with a medieval core in the loop of the Severn, the old streets, the Shuts and passages, the castle and the abbey, older paving, narrow streets, alleys, timber framed buildings and changes of level throughout, in daily use by a substantial older population and by heavy visitor numbers. Falls on those surfaces and at changes of level are common, and the river frontage, the Quarry park, the castle grounds and the many passages add their own steps, thresholds, gradients and uneven surfaces. The River Severn loops right around and through the town with the riverside, the Quarry and the flood plain in constant use on surfaces affected by water and by genuine and repeated flood risk, and the Shropshire Union Canal and the Rea Brook add towpaths and brook routes that are often uneven and affected by water.
Key takeaways
- Injury Law Specialists provides access to personal injury solicitors acting for clients across Shrewsbury and Shropshire.
- We help clients in Shrewsbury. We do not have an office in Shrewsbury and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, video call, email and WhatsApp.
- Whether a claim can be taken on depends on its merits and evidence, not on where you live.
- Compensation has two parts: general damages for the injury itself, and special damages for the financial losses it caused.
- Most personal injury claims in England and Wales are subject to a three year limitation period, although the date of knowledge can start it later where a condition develops over years.
- Legal services are provided by MB Solicitors, trading name of MB Legal Solicitors Ltd, regulated by the SRA under SRA ID 8000764.
Where we help clients in Shrewsbury
We provide access to personal injury solicitors acting for clients across Shrewsbury and the surrounding part of Shropshire. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Shrewsbury. We do not have an office in Shrewsbury and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
- A5
- M54
- A49
- A458, A5112 and A5191
- Shrewsbury station
- The River Severn loop and the Quarry
- The Shropshire Union Canal and the Rea Brook
- The medieval centre and the Shuts
What types of accident are most common in Shrewsbury?
What stands out in Shrewsbury claims is that the River Severn loops around the town, and the historic fabric inside that loop is a leading source of local fall claims. Shrewsbury was altered far less than almost any town of its size, so its centre retains older paving, narrow streets, the famous Shuts and passages, timber framed buildings, thresholds and changes of level in daily use by a substantial older population and by heavy visitor numbers, which makes falls on genuinely historic and stepped surfaces a much larger share of local claims here than anywhere comparable. The Severn is the other defining factor: the river loops around the town centre and the town has repeated and well known flood risk, so the riverside, the Quarry and the surrounding flood plain change condition substantially with the river and can be left with silt, debris, uneven deposited material and damaged surfaces afterwards. A body that knows an area floods repeatedly is expected to plan for the condition of the surfaces afterwards rather than simply leaving them. Shrewsbury is also the county town and a substantial service centre, so public administration, healthcare, professional employment, independent retail, food and drink production and hospitality dominate its workplace claims rather than heavy industry, with manual handling, slips and aggression featuring heavily.
Accidents at work
County town administration, a large hospital, food and drink production and retail produce manual handling, clinical, aggression, slips and cold store claims.
Road traffic accidents
On the A5, A49 and M54 in the centre of the county near the Welsh border, carrying heavy freight, agricultural and cross border traffic.
Slips, trips and falls
An exceptionally intact medieval centre with passages, timber framing and level changes, and the Severn loop with repeated flood risk.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
How do I make a personal injury claim in Shrewsbury?
The process is the same whether you are in Shrewsbury or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
- 1Tell us what happenedComplete the free assessment form, telephone the team, or message on WhatsApp. A short description is enough to begin.
- 2Free initial assessmentA solicitor considers the circumstances, the injuries and who may have been responsible, and explains whether there may be grounds to claim.
- 3Investigation and evidenceWhere a case is accepted, the available evidence is gathered, including accident reports, photographs, witness details and CCTV where it exists.
- 4Medical evidenceAn independent medical expert assesses the injuries and gives an opinion on severity and prognosis.
- 5Assessing financial lossPast and future losses are calculated, including lost earnings, treatment, care, travel and equipment where relevant.
- 6NegotiationThe claim is presented to the defendant or their insurer and negotiated on your behalf.
- 7Settlement or court proceedingsMany cases settle through negotiation. Where agreement is not possible, court proceedings may be issued and the case decided by the court.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
How much compensation could I receive?
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
Special damages
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
Other areas of Shropshire we help clients from
We act for clients across the whole of Shropshire. These are the other areas close to Shrewsbury, and you can see every part of the county on the Shropshire page.
Personal Injury Solicitors ShropshirePersonal Injury Solicitors TelfordPersonal Injury Solicitors OswestryPersonal Injury Solicitors BridgnorthPersonal Injury Solicitors LudlowPersonal Injury Solicitors WhitchurchPersonal Injury Solicitors Market DraytonPersonal Injury Solicitors Much WenlockPersonal Injury Solicitors Church Stretton
Personal injury claims in Shrewsbury: frequently asked questions
Do you have an office in Shrewsbury?
No. We do not have a physical office in Shrewsbury, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Shrewsbury and the whole of Shropshire. Cases are handled by telephone, email, WhatsApp and video call, with a client seen at a convenient location where a meeting is genuinely needed.
How long do I have to make a personal injury claim in Shrewsbury?
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. The date of knowledge point can matter where a condition arises from dust, fume, cold working or noise in food and drink production or manufacturing over years. There is also a practical point that matters particularly in Shrewsbury: the centre is compact, exceptionally heavily visited and constantly maintained, so paving, kerbs, passages, thresholds and street furniture are repaired and altered frequently, and the faster a fall is reported and photographed the easier it is to establish what the surface was like on the day. The Severn also floods repeatedly, so riverside surfaces are cleaned and altered often.
Can I claim for a fall in Shrewsbury town centre or in one of the Shuts?
Yes, where the highway authority or the occupier failed to maintain the surface, the step, the threshold, the handrail or the lighting to a reasonable standard, and that caused your fall. Shrewsbury has an exceptionally well preserved medieval centre inside the loop of the Severn, with older paving, narrow streets, the Shuts and passages, timber framed buildings, thresholds and changes of level throughout, in daily use by a substantial older population and by heavy visitor numbers. A highway authority or occupier is not liable for every uneven surface, and historic paving, old thresholds and narrow passages are expected to be uneven and irregular to a degree, but they are expected to operate a reasonable system of inspection and repair, and where a step, a drop or a change of level makes a handrail or lighting reasonably necessary, a failure to provide or maintain one can be the basis of a claim. The passages are particularly prone to steps, sudden changes of level and poor lighting. Photographs of the surface, the step, the threshold and the lighting conditions, taken from several angles and with something for scale, are the most valuable evidence.
Can I claim for a fall on the riverside or in an area that has flooded in Shrewsbury?
Yes, where the body responsible for that surface or route failed to maintain it to a reasonable standard, or failed to take reasonable steps to deal with a hazard it knew or should have known about, and that caused your fall. The Severn loops around Shrewsbury and the town has repeated and well known flood risk, and the riverside, the Quarry and the surrounding flood plain change condition substantially with the river, can be left with silt, debris, uneven deposited material and damaged surfaces after a flood, and can be closed or partly closed at times. That matters to a claim because it affects how a hazard came about and what the responsible body knew or should have reasonably anticipated: a body that knows an area floods repeatedly is expected to plan for the condition of the surfaces afterwards rather than simply leaving them. Identifying who is responsible is often the first step, because it may be the council, the Environment Agency, a private landowner or another body. Photographs that show the surface, the debris, the water level and the date, with something for scale, are the most valuable evidence.
Can I claim if I was injured working in healthcare or at the hospital in Shrewsbury?
Yes, where the injury was caused by unsafe working conditions, inadequate training, a failure to assess and manage a known risk, defective equipment, or a failure to provide a safe system of work. Shrewsbury is the county town and has a large hospital and a substantial healthcare and public sector presence, so healthcare, care and public administration work forms a significant share of local employment. Claims from that work commonly involve manual handling and moving and handling injuries, slips and trips in corridors, kitchens and wet areas, sharps and clinical waste, and aggression and violence from patients or members of the public. Those risks are ones the employer is expected to assess and manage rather than unavoidable features of the job, and the assessments, training records, incident reports and staffing arrangements usually become the central evidence. It is worth reporting the incident and keeping your own note of what happened.
How much compensation could I receive for an injury in Shrewsbury?
There is no figure that can be applied to an injury by name. Compensation has two parts: general damages for the pain, suffering and loss of amenity the injury itself has caused, and special damages for the financial losses it has produced, such as lost earnings, treatment, rehabilitation, care and travel. The total depends on the medical evidence, the effect on your life, your age and circumstances and the losses you have suffered. Our page on personal injury compensation explains how both parts are assessed.
Will I have to attend court in Shrewsbury?
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and Shrewsbury has its own combined court centre serving the town and the surrounding area. Where a hearing is needed, we explain what is involved in advance.
What evidence should I keep after an accident in Shrewsbury?
Keep anything that records what happened and what it cost you, and gather it early. Photographs of the surface, the paving, the step, the threshold, the passage, the handrail, the debris or the water level, taken from several angles and with something for scale, details of any witnesses, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. If the location floods, note the date and whether there had been recent high water. Report a workplace accident in the accident book immediately and ask for a copy of the entry.
Can I claim on a No Win No Fee basis in Shrewsbury?
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the applicable legal cap is 25% of the relevant categories of damages including VAT.
Do you help clients elsewhere in Shropshire?
Yes. We act for clients across the whole of Shropshire, including Telford, Oswestry, Bridgnorth, Ludlow, Whitchurch, Market Drayton, Much Wenlock, Church Stretton and the surrounding areas. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Shropshire.
Who provides the legal services?
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Who provides the legal services
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationRelated information
Personal Injury Solicitors LondonHow personal injury claims work across Greater London.Solicitors for Road Traffic Accident ClaimsClaims for drivers, passengers, riders, cyclists and pedestrians.Solicitors for Accidents at Work ClaimsWhere an employer failed to keep you safe at work.Solicitors for Public Place Accident ClaimsSlips, trips and falls in shops, stations and other public places.Personal Injury CompensationWhat compensation can cover and how claims are valued.No Win No Fee Personal Injury SolicitorsHow a Conditional Fee Agreement works and what the success fee means.Medical & Rehabilitation CostsRecovering the cost of treatment needed after an injury.Areas We CoverThe full list of areas we help clients from across England and Wales.Free Claim AssessmentTell us what happened and we will explain whether there may be grounds to claim.
Injured in an accident in Shrewsbury?
Tell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.