General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Personal injury solicitors for clients throughout England & Wales
South West London
Injury Law Specialists provides access to personal injury solicitors acting for clients across Kingston upon Thames and the surrounding part of South West London. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Kingston upon Thames combines one of the busiest shopping centres in South West London with the A3 and the Thames, and a large commuter population moving through it every day. That produces a mix of retail, road and workplace claims, which we set out below.
Yes, if you were injured in an accident caused by someone else's negligence in Kingston upon Thames or the surrounding area. Personal injury solicitors acting for Kingston upon Thames clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
The A3 runs along the southern edge of Kingston and carries fast, heavy traffic, while the town centre around the Ancient Market Place and the Bentall Centre concentrates pedestrians, buses and delivery vehicles into a small area. Cyclists using the route along the Thames and the towpath are also at risk where vehicles cross their path.
The town centre shopping district is the largest employer and the largest source of public place claims. Slips and trips in the Bentall Centre and on the surrounding pavements, falls in car parks such as those by the riverside, and injuries in restaurants and cafes are all common. The riverside paths can be slippery and uneven, and falls there are a recurring theme.
Kingston also has substantial office, education and healthcare employers, including Kingston University and the hospital. Accidents at work in these settings typically involve manual handling, slips and trips in offices and corridors, and injuries to staff working in older buildings with steps and uneven floors.
We provide access to personal injury solicitors acting for clients across Kingston upon Thames and the surrounding part of South West London. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Kingston upon Thames. We do not have an office in Kingston upon Thames and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
Kingston claims often involve the town centre pavement. The area around the Market Place and the approaches to the Bentall Centre carries very heavy footfall, and when paving is uneven, a kerb is raised or a manhole cover sits proud of the surface, falls happen. Establishing how long the defect had been there is central to those claims.
Slips, trips and falls
Kingston's town centre and the Bentall Centre carry very heavy footfall, and falls in shops, restaurants, car parks and on the surrounding pavements are the most common claims in the area.
Road traffic accidents
The A3 carries fast traffic along the southern edge of Kingston, and the town centre concentrates buses, delivery vehicles, cyclists and pedestrians into a small area.
Accidents at work
Kingston's office, education and healthcare employers produce manual handling injuries and slips in offices, corridors and older buildings with steps and uneven floors.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
The process is the same whether you are in Kingston upon Thames or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
We act for clients across England and Wales. These are the areas closest to Kingston upon Thames.
No. We do not have a physical office in Kingston upon Thames, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Kingston and Greater London. Cases are handled by telephone, email, WhatsApp and video call, and a client can be seen at a convenient location where a meeting is genuinely needed.
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Because evidence is easier to gather early, it is worth taking advice well before any deadline feels close.
Yes, where the highway authority or the occupier failed to maintain the surface to a reasonable standard and that caused your fall. The town centre carries very heavy footfall, and uneven paving, raised kerbs and proud manhole covers are common causes. Photographs of the defect with something for scale, and a precise note of the location and date, are the most useful evidence. Our page on public place accident claims explains the process.
Yes, where another road user's negligence caused the collision. Cyclists on the riverside route and the towpath are at risk where vehicles cross their path at junctions, driveways and car park entrances, and where the surface is defective. Where the highway authority has failed to maintain the route to a reasonable standard, a claim against the authority may also be possible.
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Our page on personal injury compensation explains how both the general damages and the financial losses are worked out, and why a reliable figure has to come from the evidence in your own case.
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, which for Kingston clients is typically in the South West London area. Where a hearing is needed, we explain what is involved in advance.
Keep anything that records what happened and what it cost you. Photographs of the scene and any injuries, details of witnesses, the police reference if one was given, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. CCTV is held by Kingston Council, Transport for London, shops and car parks, and retention periods are short, so ask about it early.
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the legal cap is 25% of the relevant categories of damages including VAT.
Yes. We act for clients across Greater London, including Wimbledon, Sutton, Croydon and the surrounding areas. You can see the full list on our areas we cover page, or read more about how personal injury claims work across London.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764. Any solicitor-client relationship will be directly between the client and MB Legal Solicitors Ltd.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationTell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.