General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Conwy
Personal Injury Solicitors Conwy
Conwy sits on the west bank of the river Conwy where it meets the sea, on the A55 and the A547 with the main north Wales coast route crossing the estuary on the bridge immediately beside the town. That position puts the town on one of the busiest stretches of trunk road in Wales, with its medieval centre enclosed within its walls beside the water.
Conwy is a walled medieval town with a castle of international significance, one of the most complete sets of town walls in Europe, an unusually intact centre of narrow streets and old buildings, the smallest house, a working quay and harbour on the river, a suspension bridge and a tubular bridge beside the castle, a substantial visitor economy built on all of it, and a residential base within and around the walls. Its economy is a mixture of tourism, hospitality, catering and retail on a seasonal cycle, the quay, harbour and marine operations on the river and estuary, and the everyday retail, care and public service employment that serves the town and its surroundings. Accidents at work reflect that mix, with the slips, trips, handling, cuts, burns and aggression risks of tourism, hospitality, catering and retail work and the quay and marine hazards of the waterfront alongside the maintenance and structural work that a town of ancient monuments requires.
- Free initial claim assessment
- No Win, No Fee may be available
- Clients throughout Conwy and Greater London
- 30+ years' collective legal experience
Can I make a personal injury claim in Conwy?
Yes, if you were injured in an accident caused by someone else’s negligence in Conwy or the surrounding area. Personal injury solicitors acting for Conwy clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
Conwy sits on the west bank of the river Conwy where it meets the sea, on the A55 and the A547 with the main north Wales coast route crossing the estuary on the bridge immediately beside the town. That position puts the town on one of the busiest stretches of trunk road in Wales, with its medieval centre enclosed within its walls beside the water.
Conwy is a walled medieval town with a castle of international significance, one of the most complete sets of town walls in Europe, an unusually intact centre of narrow streets and old buildings, the smallest house, a working quay and harbour on the river, a suspension bridge and a tubular bridge beside the castle, a substantial visitor economy built on all of it, and a residential base within and around the walls. Its economy is a mixture of tourism, hospitality, catering and retail on a seasonal cycle, the quay, harbour and marine operations on the river and estuary, and the everyday retail, care and public service employment that serves the town and its surroundings. Accidents at work reflect that mix, with the slips, trips, handling, cuts, burns and aggression risks of tourism, hospitality, catering and retail work and the quay and marine hazards of the waterfront alongside the maintenance and structural work that a town of ancient monuments requires.
The town produces a substantial share of public place and work claims, and two features distinguish it. The first is the walled town: an unusually complete medieval centre with old paving, cobbles, setts, steps, thresholds, narrow streets, gates and the town walls and castle themselves, all in ordinary daily use by residents and by a very large visitor load rather than preserved as monuments, so falls on uneven surfaces and at changes of level form a steady share of local claims and the condition of walls, staircases, parapets and steps is often the central question. The second is the water: the town sits on a tidal estuary mouth with a working quay and harbour on the river, in one of the largest tidal ranges in the country, so the ground and the water change constantly and an injury on the water, on a vessel, on the quay or a slipway carries different and often shorter time limits.
Key takeaways
- Injury Law Specialists provides access to personal injury solicitors acting for clients across Conwy and Conwy.
- We help clients in Conwy. We do not have an office in Conwy and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, video call, email and WhatsApp.
- Whether a claim can be taken on depends on its merits and evidence, not on where you live.
- Compensation has two parts: general damages for the injury itself, and special damages for the financial losses it caused.
- Most personal injury claims in England and Wales are subject to a three year limitation period, although the date of knowledge can start it later where a condition develops over years.
- Legal services are provided by MB Solicitors, trading name of MB Legal Solicitors Ltd, regulated by the SRA under SRA ID 8000764.
Where we help clients in Conwy
We provide access to personal injury solicitors acting for clients across Conwy and the surrounding part of Conwy. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Conwy. We do not have an office in Conwy and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
- The A55 and the A547 and the estuary crossing
- The walled town centre and its streets, steps and gates
- The castle, the town walls and their walks
- The quay, the harbour and the river Conwy
- The suspension bridge and the tubular bridge
What types of accident are most common in Conwy?
What stands out in Conwy claims is a medieval walled town in almost complete survival, sitting on a tidal estuary mouth with a working quay, on one of the busiest trunk roads in Wales. The walled town is the first feature, because the castle, one of the most complete sets of town walls in Europe, and an unusually intact centre of narrow streets and old buildings carry old paving, cobbles, setts, steps, thresholds, gates and passages in ordinary daily use by residents, shoppers and a very large visitor load rather than preserved as monuments, so falls on uneven surfaces and at changes of level form a steady share of local claims, and on steps, thresholds, gates, wall walks, staircases and narrow passages the adequacy and maintenance of a handrail, a kerb, a rope, a railing or a warning is often as important as the paving. At the castle and on the town walls the position is that of an occupier of major ancient monuments, which has to account for the condition of its own surfaces, steps, staircases, wall walks, towers, parapets and drops, and where a route runs beside a drop or over a wall the adequacy of a handrail, a railing, a barrier or a warning is frequently the central question. The water is the second feature, because the town sits on a tidal estuary mouth with a working quay and harbour on the river Conwy, in one of the largest tidal ranges in the country, so the ground and the water change constantly, and the quay, the slipways, the hard ground and the riverside carry boat, fishing, marine and recreational operations alongside the everyday life of the town. Because the work is on the water, where an injury happens on the water, on a vessel, on a quay, a hard or a slipway, or in the course of harbour or marine work, different time limits and different courts can apply from the ordinary land based rules, and those limits can be considerably shorter than three years, and because the tide here is so large, the state of the water and the ground is usually part of the question in any claim about an injury on or beside it. The third pattern is the maintenance and structural work that a town of ancient monuments requires, and the seasonal tourism economy that squeezes a very large visitor load through an old and tightly enclosed centre, which shapes both how injuries happen and who was responsible for the surface or the task.
Slips, trips and falls
The walled town and its streets, steps and thresholds, the castle and the town walls, the quay and harbour, and the estuary and riverside paths.
Accidents at work
Tourism, hospitality, catering and retail, quay, harbour and marine operations, maintenance and structural work, care and public services.
Road traffic accidents
On the A55 and the A547, on the estuary bridge and its approaches, and on the narrow lanes around the town and along the valley.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
How do I make a personal injury claim in Conwy?
The process is the same whether you are in Conwy or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
- 1Tell us what happenedComplete the free assessment form, telephone the team, or message on WhatsApp. A short description is enough to begin.
- 2Free initial assessmentA solicitor considers the circumstances, the injuries and who may have been responsible, and explains whether there may be grounds to claim.
- 3Investigation and evidenceWhere a case is accepted, the available evidence is gathered, including accident reports, photographs, witness details and CCTV where it exists.
- 4Medical evidenceAn independent medical expert assesses the injuries and gives an opinion on severity and prognosis.
- 5Assessing financial lossPast and future losses are calculated, including lost earnings, treatment, care, travel and equipment where relevant.
- 6NegotiationThe claim is presented to the defendant or their insurer and negotiated on your behalf.
- 7Settlement or court proceedingsMany cases settle through negotiation. Where agreement is not possible, court proceedings may be issued and the case decided by the court.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
How much compensation could I receive?
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
Special damages
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
Other areas of Conwy we help clients from
We act for clients across the whole of Conwy. These are the other areas close to Conwy, and you can see every part of the county on the Conwy page.
Personal injury claims in Conwy: frequently asked questions
Do you have an office in Conwy?
No. We do not have a physical office in Conwy, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Conwy and the whole of the county. Cases are handled by telephone, email, WhatsApp and video call, with a client seen at a convenient location where a meeting is genuinely needed.
How long do I have to make a personal injury claim in Conwy?
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Two local points matter here. First, the quay and harbour on the river Conwy are genuinely worked, with boat, fishing, marine, shellfishing and recreational operations on a tidal estuary in one of the largest tidal ranges in the country, so where an injury happens on the water, on a vessel, on a quay, a hard or a slipway, or in the course of harbour or marine work, different time limits and different courts can apply from the ordinary land based rules, and those limits can be considerably shorter than three years. Second, the hills behind the town were worked for copper, lead, slate and stone over a long period and the Conwy valley was quarried extensively, so an old dust, metal, fume, noise and vibration exposure is worth asking about, because the date of knowledge rules may mean the three year period runs from when you first knew or should have known rather than from the exposure itself.
Can I claim for a fall in Conwy's walled town or at the castle?
Yes, where the body responsible for that surface, step, threshold, handrail, wall, railing, barrier or route failed to maintain it to a reasonable standard, or failed to take reasonable steps to deal with a hazard it knew or should have known about, and that caused your fall. Conwy has one of the most complete sets of medieval town walls in Europe, an unusually intact centre and a castle of international significance, and the old paving, cobbles, setts, steps, thresholds, narrow streets, gates, wall walks and staircases are in ordinary daily use by residents and by a very large visitor load rather than preserved as monuments, so falls on uneven surfaces and at changes of level form a steady share of local claims. A highway authority or occupier is not liable for every uneven surface, and historic paving, cobbles, setts and thresholds are expected to be uneven to a degree, but they are expected to operate a reasonable system of inspection and repair, and on steps, thresholds, gates, staircases and narrow passages the adequacy and maintenance of a handrail, a kerb, a rope, a railing or a warning is often as important as the paving. At the castle and on the town walls the position is that of an occupier of major ancient monuments, which has to account for the condition of its own surfaces, steps, staircases, wall walks, towers, parapets and drops, and where a route runs beside a drop or over a wall the adequacy of a handrail, a railing, a barrier or a warning is frequently the central question. Identifying who is responsible is often the first step, because a public footway, a castle approach, a wall structure, a car park and a private forecourt may each have a different body responsible for repair. Photographing the exact spot, the surface, the structure and the level change as soon as possible strengthens a claim considerably.
Can I claim for an injury on the quay, the harbour or the river at Conwy?
Yes, where the injury was caused by unsafe working conditions, inadequate training, defective or unmaintained equipment, an unassessed hazard, or a failure to provide a safe system of work. Conwy has a working quay and harbour on the river, with boat, fishing, shellfishing, marine and recreational operations on a tidal estuary in one of the largest tidal ranges in the country, and hard ground, slipways and quayside surfaces that are used by everyone in the town. The hazards there include being struck or crushed by vehicles, trailers, cranes, plant and loads on the quay or in the yard, falls from height on vessels and structures, falls from the quay, the hard or the slipway and between the vessel and the quayside, falls into water, lifting injuries and dropped loads, crush and entrapment in winches, ropes, cables and boat handling equipment, injuries in launching, slipping, recovery and towing, and slips, trips and falls on wet, algae covered and uneven surfaces on the quay, the steps, the slipway and the pontoons. Two things are important here. Because the work is on the water, where an injury happens on the water, on a vessel, on a quay, a hard or a slipway, or in the course of harbour or marine work, different time limits and different courts can apply, and those limits can be considerably shorter than three years. And because the tidal range here is one of the largest in the country, the state of the water, the ground and the access is usually part of the question, so photographing them as found is worth doing.
Can I claim for a fall on the estuary, the riverside or a coastal path at Conwy?
Yes, where the body responsible for that surface, step, ramp, barrier, handrail, wall, edge or route failed to maintain it to a reasonable standard, or failed to take reasonable steps to deal with a hazard it knew or should have known about, and that caused your fall. Conwy sits on a tidal estuary mouth with the riverside, the quay, the estuary paths and the coast at Deganwy and the Morfa immediately around it, and the whole of it is in heavy use by residents, walkers, anglers and visitors. Two things shape a claim there. The tide and the estuary change the ground constantly, so the state of any surface, path, hard or crossing at the time is usually part of the question, and a body responsible for a maintained route, steps, an edge, a barrier or a warning is expected to know that and to plan its inspections and maintenance around it. And around a working quay, hard or slipway the position is different from an ordinary public place, because those are places of work as well as public routes, and the duties and the regulatory framework differ. A landowner or authority is not liable for every hazard that occurs naturally on an estuary or a coast, and there is a degree of risk people accept, but occupiers and those responsible for maintained routes, structures, edges and warning signs do owe duties. Photographing the specific spot as soon as possible, with the weather and the tide state visible, strengthens a claim considerably.
Can I claim if I was injured in a collision on the A55 or the A547 at Conwy?
Yes, if another road user's negligence caused your injuries. The A55 runs across the front of Conwy on the estuary crossing immediately beside the town, and it is one of the busiest trunk routes in Wales, carrying very heavy volumes of commuting, freight, port, coach, caravan and tourist traffic on long distance journeys, so a high proportion of collisions on it involve drivers who were not local, several vehicles, or heavy goods vehicles, coaches and caravans. The town's own network adds a particular problem, because the walled centre, the quayside, the castle and the visitor car parks all bring turning, queuing, parking and very large numbers of pedestrians and cyclists close together on a very small and tightly enclosed road network, and in season the pressure on it is considerable, with the approach to the bridges and the town centre carrying traffic at speed immediately beside pedestrian routes. Beyond the town the lanes along the valley and the coast are narrower, with short sight lines, high hedges and stone walls, no footway in places and significant gradients where ice, standing water and coastal conditions are recurring factors. Because the physical evidence is often transient on a trunk road, it is worth taking advice and preserving what you can quickly: photographs of the layout, the surface, the markings, the junctions and the sight lines, the police report if one was made, and any dash camera or camera footage.
How much compensation could I receive for an injury in Conwy?
There is no figure that can be applied to an injury by name. Compensation has two parts: general damages for the pain, suffering and loss of amenity the injury itself has caused, and special damages for the financial losses it has produced, such as lost earnings, treatment, rehabilitation, care and travel. The total depends on the medical evidence, the effect on your life, your age and circumstances and the losses you have suffered. Our page on personal injury compensation explains how both parts are assessed.
Will I have to attend court in Conwy?
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and Conwy has its own county court, with the Llandudno, Colwyn Bay and Caernarfon courts also serving the wider area. Where a hearing is needed, we explain what is involved in advance.
Can I claim if I was injured in Conwy while visiting and I live elsewhere?
Yes. Where you live has no bearing on whether a claim can be taken on, and an accident that happened while you were visiting north Wales is assessed in exactly the same way as one at home. Conwy, its castle and the town walls draw very large numbers of visitors from across the United Kingdom and beyond, and the same solicitors act for you wherever you are based, with everything handled by telephone, email, WhatsApp and video call and any medical examination arranged near you wherever possible. What matters is the circumstances, the evidence and when the accident happened, not where you travelled from.
What evidence should I keep after an accident in Conwy?
Keep anything that records what happened and what it cost you, and gather it early. Photographs of the surface, the step, the handrail, the ramp, the level change, the equipment or the defect, taken from several angles and with something for scale, details of any witnesses, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful, and if you were visiting, keep the tickets, the booking, the travel and the accommodation records. In the walled town or at the castle, photograph the exact spot, the surface, the step, the structure and the level change as found. On the quay, the harbour or the riverside, photograph the surface, the barrier, the edge, the slipway and the state of the water with the weather and the tide visible, and note the state of the tide. In tourism, hospitality or retail work, keep any risk assessment, cleaning and maintenance record, training and supervision record and incident report you have, and note who was responsible for the premises and the shift.
Can I claim on a No Win No Fee basis in Conwy?
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the applicable legal cap is 25% of the relevant categories of damages including VAT.
Do you help clients elsewhere in Conwy?
Yes. We act for clients across the whole of Conwy, including Llandudno, Colwyn Bay, Abergele, Llanrwst and Betws-y-Coed, and the surrounding Conwy communities. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Conwy.
Who provides the legal services?
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Who provides the legal services
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationRelated information
Personal Injury Solicitors LondonHow personal injury claims work across Greater London.Solicitors for Road Traffic Accident ClaimsClaims for drivers, passengers, riders, cyclists and pedestrians.Solicitors for Accidents at Work ClaimsWhere an employer failed to keep you safe at work.Solicitors for Public Place Accident ClaimsSlips, trips and falls in shops, stations and other public places.Personal Injury CompensationWhat compensation can cover and how claims are valued.No Win No Fee Personal Injury SolicitorsHow a Conditional Fee Agreement works and what the success fee means.Medical & Rehabilitation CostsRecovering the cost of treatment needed after an injury.Areas We CoverThe full list of areas we help clients from across England and Wales.Free Claim AssessmentTell us what happened and we will explain whether there may be grounds to claim.
Injured in an accident in Conwy?
Tell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.