General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Personal injury solicitors for clients throughout England & Wales
Dorset
Injury Law Specialists provides access to personal injury solicitors acting for clients across Christchurch and the surrounding part of Dorset. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Christchurch is a historic town at the confluence of the Rivers Avon and Stour, with a priory, a harbour, two beaches and a substantial retired population, sitting between Bournemouth and the New Forest. That produces a distinctive mix of claims, which we set out below.
Yes, if you were injured in an accident caused by someone else's negligence in Christchurch or the surrounding area. Personal injury solicitors acting for Christchurch clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
Christchurch is served by the A35 running through the town as the main coastal route, with the A337 linking it east toward Lymington and the New Forest and the A338 providing the connection toward Bournemouth and the A31. The town sits at the eastern end of the South East Dorset conurbation, and its position means a great deal of traffic passes through rather than ending in it, with the routes around the harbour, the town centre and the bridge over the Stour carrying a heavy and highly seasonal volume.
Christchurch's economy is built on tourism and hospitality, retail, healthcare and care services, marine and harbour related businesses and a substantial retired population, with a great many residents commuting to Bournemouth and Poole. Accidents at work reflect that mix, with slips and trips in retail and hospitality, manual handling in care settings for an older population, and boatyard and harbour related work in and around the harbour.
The town centre, the quay and the beaches produce the usual public place claims, and Christchurch has a genuinely historic core with older paving, narrow streets and the priory. Falls on those surfaces and at changes of level are common, as are falls on the quay and around the harbour, where surfaces are affected by tidal water, and on the paths down to the beaches at Mudeford and Friars Cliff, which involve slopes and steps. The town also has a very large retired population using those routes daily, which makes fall claims a bigger share of the local picture than the town's size alone would suggest.
We provide access to personal injury solicitors acting for clients across Christchurch and the surrounding part of Dorset. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Christchurch. We do not have an office in Christchurch and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
What stands out in Christchurch claims is the combination of an old population and a genuinely hazardous waterfront. Christchurch has one of the highest proportions of older residents in the county, and its town centre, quay, harbour and beaches are in constant daily use by them, so falls on historic paving, at the quayside and on the sloping paths down to the beaches make up a larger share of local claims than in a comparable town with a younger population. The harbour and the two rivers also bring a marine and boatyard sector, where work is carried out on and around tidal water that changes condition through the day.
Slips, trips and falls
One of the highest proportions of older residents in the county uses the historic centre, the quay and the sloping paths down to the beaches daily.
Accidents at work
Care services for an older population, retail and hospitality, and boatyard and harbour work in a genuinely tidal environment produce local claims.
Road traffic accidents
The town sits at the eastern end of the conurbation, so much traffic passes through, and the harbour routes and the A35 are heavily used in season.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
The process is the same whether you are in Christchurch or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
We act for clients across the whole of Dorset. These are the other areas close to Christchurch, and you can see every part of the county on the Dorset page.
No. We do not have a physical office in Christchurch, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Christchurch and the whole of Dorset. Cases are handled by telephone, email, WhatsApp and video call, and a client can be seen at a convenient location where a meeting is genuinely needed.
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Because evidence is easier to gather early, it is worth taking advice well before any deadline feels close.
Yes, where the council, the harbour authority or the occupier failed to maintain the surface or the steps to a reasonable standard, or failed to provide a handrail where one was reasonably required, and that caused your fall. Christchurch has a historic town centre, a quay and harbour that are affected by tidal water, and sloping paths and steps down to the beaches at Mudeford and Friars Cliff that are in constant use. Photographs that show the gradient, the step or the surface condition, with something for scale, are the most valuable evidence, along with a precise note of the location and date.
Yes, where the injury was caused by unsafe working conditions, inadequate training, defective equipment, a failure to control lifting or working at height, or a failure to provide a safe system of work. Christchurch Harbour and the two rivers support a genuine boatyard and marine presence, and work there is carried out on and around tidal water that changes condition through the day. If you are a contractor or self employed rather than an employee, different insurance arrangements may apply and your position needs to be looked at separately.
There is no figure that can be applied to an injury by name. Compensation has two parts: general damages for the pain, suffering and loss of amenity the injury itself has caused, and special damages for the financial losses it has produced, such as lost earnings, treatment, rehabilitation, care and travel. The total depends on the medical evidence, the effect on your life, your age and circumstances and the losses you have suffered. Our page on personal injury compensation explains how both parts are assessed.
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and the Bournemouth and Poole court centres serve the area. Where a hearing is needed, we explain what is involved in advance.
Keep anything that records what happened and what it cost you, and gather it early. Photographs of the scene, the defect, the step or the surface, details of any witnesses, the police reference if one was given, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. Report a workplace accident in the accident book immediately and ask for a copy of the entry.
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the applicable legal cap is 25% of the relevant categories of damages including VAT.
Yes. We act for clients across the whole of Dorset, including Bournemouth, Poole, Ferndown, Wimborne and the surrounding areas. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Dorset.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764. Any solicitor-client relationship will be directly between the client and MB Legal Solicitors Ltd.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationTell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.