General damages
The award for the injury itself and the effect on your life, known as pain, suffering and loss of amenity. It is measured against the ranges used for injuries of comparable severity and adjusted for your circumstances.
Kent
Personal Injury Solicitors Ashford
Injury Law Specialists provides access to personal injury solicitors acting for clients across Ashford and the surrounding part of Kent. If you have been injured in an accident that may have been caused by someone else's negligence, we can review what happened and explain whether you may have grounds to pursue compensation.
Ashford sits in east Kent where the M20 meets the A2070 and the high speed rail line to London and the continent. It is a growing town with a large distribution and logistics sector, and that shapes the claims we see, which we set out below.
- Free initial claim assessment
- No Win, No Fee may be available
- Clients throughout Ashford and Greater London
- 30+ years' collective legal experience
Can I make a personal injury claim in Ashford?
Yes, if you were injured in an accident caused by someone else's negligence in Ashford or the surrounding area. Personal injury solicitors acting for Ashford clients assess whether there are grounds to claim, investigate the evidence, instruct medical experts and negotiate with the insurer on your behalf. Whether a claim can be taken on depends on the circumstances, the evidence and when the accident happened, not on where you live.
The M20 runs through Ashford and junctions 9 and 10 are among the busiest in Kent, carrying freight to and from the continent as well as commuter and local traffic. The A2070 and the A28 add to the volume, and collisions involving heavy goods vehicles are a recurring feature. Where a lorry is involved, the injuries are often serious simply because of the difference in mass.
Ashford's economy leans heavily on distribution and logistics, with large warehouses and freight facilities serving the Channel ports and the continent. Forklift accidents, loading bay injuries, manual handling in warehouses and falls from vehicles are all common in these settings, and the workforce includes a significant number of agency and self employed drivers.
The town centre and the outlet shopping village produce a steady volume of public place claims. Slips and trips in shops and in the car parks, falls on the pavements around the town centre and injuries in the restaurants and cafes are the kind of claim that comes up regularly.
Key takeaways
- Injury Law Specialists provides access to personal injury solicitors acting for clients across Ashford and Kent.
- We help clients in Ashford. We do not have an office in Ashford and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, video call, email and WhatsApp.
- Whether a claim can be taken on depends on its merits and evidence, not on where you live.
- Compensation has two parts: general damages for the injury itself, and special damages for the financial losses it caused.
- Most personal injury claims in England and Wales are subject to a three year limitation period.
- Legal services are provided by MB Solicitors, trading name of MB Legal Solicitors Ltd, regulated by the SRA under SRA ID 8000764.
Where we help clients in Ashford
We provide access to personal injury solicitors acting for clients across Ashford and the surrounding part of Kent. The map shows the area we cover, which takes in the main roads, stations and neighbourhoods where accidents most often happen.
Being clear about this matters. We help clients in Ashford. We do not have an office in Ashford and we do not claim to. Our registered address is in Luton, and cases are handled by telephone, email, WhatsApp and video call, so there is no need to travel to us and no part of the area we cannot reach.
Roads, stations and landmarks nearby
- M20 junctions 9 and 10
- A2070
- A28
- Ashford International station
- Ashford Designer Outlet
- Orbital Park
- Eureka Park
- High Speed 1
What types of accident are most common in Ashford?
What stands out in Ashford claims is the freight. Because the town sits on the main route to the Channel ports, a high proportion of the vehicles on the M20 are heavy goods vehicles, and a collision with one produces very different injuries from a car to car shunt. Reconstructing how the collision happened often involves the police report, tachograph evidence and vehicle examination.
Motorway and freight collisions
The M20 through Ashford carries heavy goods vehicles to and from the Channel ports, and collisions involving lorries are a recurring feature with often serious consequences.
Accidents at work
The distribution and logistics sector generates forklift accidents, loading bay injuries, manual handling strains and falls from vehicles, including among agency and self employed drivers.
Slips, trips and falls
The town centre, the outlet shopping village and the surrounding car parks produce a steady volume of slips, trips and falls in retail and hospitality settings.
Responsibility is not always obvious. What matters legally is whether someone owed you a duty of care, whether they breached it, and whether that breach caused your injury. Our pages on road traffic accident claims, accidents at work claims and public place accident claims explain how that is established.
How do I make a personal injury claim in Ashford?
The process is the same whether you are in Ashford or anywhere else in England and Wales. Individual claims vary, and not every case goes through every step, but this is how a personal injury claim usually progresses.
- 1Tell us what happenedComplete the free assessment form, telephone the team, or message on WhatsApp. A short description is enough to begin.
- 2Free initial assessmentA solicitor considers the circumstances, the injuries and who may have been responsible, and explains whether there may be grounds to claim.
- 3Investigation and evidenceWhere a case is accepted, the available evidence is gathered, including accident reports, photographs, witness details and CCTV where it exists.
- 4Medical evidenceAn independent medical expert assesses the injuries and gives an opinion on severity and prognosis.
- 5Assessing financial lossPast and future losses are calculated, including lost earnings, treatment, care, travel and equipment where relevant.
- 6NegotiationThe claim is presented to the defendant or their insurer and negotiated on your behalf.
- 7Settlement or court proceedingsMany cases settle through negotiation. Where agreement is not possible, court proceedings may be issued and the case decided by the court.
For a stage by stage account of what the solicitor does at each point, see our page on how our personal injury solicitors help.
How much compensation could I receive?
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Two people with the same diagnosis can receive very different awards.
Special damages
The award for the money the injury has cost you, proved with documents. It can include lost earnings, treatment and rehabilitation, care and assistance, travel, equipment and future losses where the injury has lasting effects.
Our page on personal injury compensation explains both parts in detail, including the losses that can be recovered and how claims are valued.
Other areas of Kent we help clients from
We act for clients across the whole of Kent. These are the other areas close to Ashford, and you can see every part of the county on the Kent page.
Personal Injury Solicitors KentPersonal Injury Solicitors MaidstonePersonal Injury Solicitors CanterburyPersonal Injury Solicitors DartfordPersonal Injury Solicitors GillinghamPersonal Injury Solicitors GravesendPersonal Injury Solicitors MargatePersonal Injury Solicitors RochesterPersonal Injury Solicitors Royal Tunbridge WellsPersonal Injury Solicitors Sevenoaks
Personal injury claims in Ashford: frequently asked questions
Do you have an office in Ashford?
No. We do not have a physical office in Ashford, and we do not claim to. Our registered address is in Luton, and we provide access to personal injury solicitors who act for clients across Ashford and the whole of Kent. Cases are handled by telephone, email, WhatsApp and video call, and a client can be seen at a convenient location where a meeting is genuinely needed.
How long do I have to make a personal injury claim in Ashford?
For many claims the general limitation period is three years from the date of the accident, or from your later date of knowledge where that applies. Different rules can apply to children, to people who lack mental capacity, and to fatal accident and criminal injury claims. Because evidence is easier to gather early, it is worth taking advice well before any deadline feels close.
Can I claim if I was hit by a lorry on the M20 near Ashford?
Yes, if the driver's negligence caused your injuries. Where a heavy goods vehicle is involved the injuries are often serious because of the difference in mass, and the evidence typically comes from the police report, the tachograph and vehicle examination. Claims against haulage companies and their insurers are dealt with in the usual way. Our page on road traffic accident claims explains the process.
Can I claim if I was injured as a lorry driver or delivery driver?
Yes, where the injury was caused by unsafe working conditions, inadequate training, defective equipment or a failure to provide a safe system of work. You can also claim if you were injured in a collision caused by another road user while driving for work. Being self employed or on agency work does not prevent a claim, and in some cases a claim can be brought against the business that controlled the work.
How much compensation could I receive for an injury in Ashford?
There is no figure that can be applied to an injury by name. Compensation is assessed on the medical evidence, the effect the injury has on your life, your age and circumstances, and the financial losses it has caused. Our page on personal injury compensation explains how both the general damages and the financial losses are worked out, and why a reliable figure has to come from the evidence in your own case.
Will I have to attend court in Ashford?
Most personal injury claims settle through negotiation without a hearing, so attending court is uncommon. Where proceedings are issued, the case is usually dealt with at a court convenient for where you live, and Ashford has its own county court. Where a hearing is needed, we explain what is involved in advance.
What evidence should I keep after an accident in Ashford?
Keep anything that records what happened and what it cost you. Photographs of the scene and any injuries, details of witnesses, the police reference if one was given, medical records, receipts for treatment and travel, and a note of the days you could not work are all useful. CCTV is held by Kent County Council, Ashford Borough Council, Highways England, shops and industrial estates, and retention periods are short, so ask about it early.
Can I claim on a No Win No Fee basis in Ashford?
Suitable cases may be accepted under a Conditional Fee Agreement, commonly called No Win No Fee, subject to an assessment of liability, the evidence, the prospects of success and proportionality. If the claim does not succeed you generally do not pay our basic legal fees, and if it does a success fee may be payable. In many personal injury claims the legal cap is 25% of the relevant categories of damages including VAT.
Do you help clients elsewhere in Kent?
Yes. We act for clients across the whole of Kent, including Maidstone, Canterbury, Dartford, Gillingham, Gravesend, Margate, Rochester, Royal Tunbridge Wells and Sevenoaks. You can see the full list on our areas we cover page, or read more about how personal injury claims work across Kent.
Who provides the legal services?
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, casework and representation arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd, regulated by the Solicitors Regulation Authority under SRA ID 8000764. Any solicitor-client relationship will be directly between the client and MB Legal Solicitors Ltd.
The answers above explain the position generally. Every claim turns on its own facts, and the applicable rules are those in force at the relevant time. For advice on deadlines, see our page on personal injury claim time limits.
Who provides the legal services
Injury Law Specialists is a marketing and advertising platform and is not a law firm or a provider of regulated legal services. All personal injury legal advice, legal services, casework, representation, legal support, and any free initial assessment or consultation promoted or arranged through Injury Law Specialists are provided by MB Solicitors, a trading name of MB Legal Solicitors Ltd.
MB Legal Solicitors Ltd is a company registered in England and Wales under Company Number 12281731. The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA ID 8000764 and is a member of The Law Society. Injury Law Specialists does not itself provide legal advice or carry out reserved legal activities. Any solicitor-client relationship arising from an enquiry will be directly between the client and MB Legal Solicitors Ltd.
Read our Regulatory InformationRelated information
Personal Injury Solicitors LondonHow personal injury claims work across Greater London.Solicitors for Road Traffic Accident ClaimsClaims for drivers, passengers, riders, cyclists and pedestrians.Solicitors for Accidents at Work ClaimsWhere an employer failed to keep you safe at work.Solicitors for Public Place Accident ClaimsSlips, trips and falls in shops, stations and other public places.Personal Injury CompensationWhat compensation can cover and how claims are valued.No Win No Fee Personal Injury SolicitorsHow a Conditional Fee Agreement works and what the success fee means.Medical & Rehabilitation CostsRecovering the cost of treatment needed after an injury.Areas We CoverThe full list of areas we help clients from across England and Wales.Free Claim AssessmentTell us what happened and we will explain whether there may be grounds to claim.
Injured in an accident in Ashford?
Tell us what happened and a member of our team can explain whether you may have grounds to claim, what evidence would be needed and how the process would work in practice. The assessment is free, and there is no obligation to proceed.
Prefer to write it down? You can also tell us what happened and we will come back to you.